The Low Prices Holiday Company

Budget Travel Customer Reviews

At Budget Travel, we’re proud of the experiences our customers have with us. Hearing that people enjoy working with our team makes us feel great. Our staff always aim to be polite, patient, and professional. We love helping customers, offering honest advice, and going the extra mile to make sure every holiday is just right.

Many of our customers tell us that booking with us is easy and that they find great value in our holidays. We’re thrilled that our customers enjoy stress-free trips and that we’ve been able to help with refunds during difficult times, like the pandemic.

We’re always looking for ways to do better and your feedback plays a vital role in that. Every review helps us understand what we’re doing well and where we can continue to improve, so we can deliver an even better experience for our customers. If you’ve travelled with us, we’d really appreciate you taking a moment to share your experience.

👉 If you’ve travelled with us, we’d love to hear about your experience too! Please leave us a review on Trustpilot or Google. Your feedback helps us grow and helps future travellers choose their next holiday with confidence.

Reviewer Date Rating Review
Jason Ledwidge 22 Sep 2025 5/5 We booked our holiday with Andrew… We booked our holiday with Andrew Buckley and he was an absolute pleasure to deal with.
Lorna Mc Nulty 9 Sep 2025 5/5 Hannah O'Neill What made our experience amazing was the fact that Hannah was very friendly and honest, went out of her way to help, and nothing was too much trouble. Because of Hannah, we will definitely be dealing with Budget Travel in future.
Marcus Magee 3 Sep 2025 5/5 Andrew whom I dealt with on the phone couldn’t have sorted a better holiday to New York last year and hopefully the same for Nashville. A true gentleman who knows his stuff.
AMS 31 Aug 2024 5/5 Great company to deal with 👌 Straightforward booking with everything needed in one place. Good value. Second booking this year and highly recommend.
Wendy McCarry 7 Jul 2025 5/5 Huge thanks to Hannah O’Neill Hannah worked so hard to secure a wonderful holiday. She is a credit to the Budget Travel team.
Wendy 8 May 2025 5/5 So helpful Andrew from the USA team was extremely patient and professional when moving our Florida booking. Third time travelling with Budget Travel and always fantastic service.
Marie 1 May 2025 4/5 Easy to use website Good prices compared to other travel agents and helpful instalment options.
Alesea 17 Apr 2025 5/5 Amazing experience with Budget Travel Huge thanks to Aoife for organising everything for our family. Fantastic Easter holiday with great activities and excellent service.
Julia Gavahan 5 Dec 2023 4/5 Can highly recommend Budget Travel Thanks to Peter who was extremely helpful and professional booking our flights to Singapore.
Conor O'Reilly 6 Mar 2025 5/5 Excellent Booking Experience Andrew Buckley was extremely knowledgeable and went the extra mile booking our family holiday to Tenerife.
Elizabeth Whelan 1 Mar 2025 5/5 Great knowledge of hotels Very easy to book thanks to Irene McCaffery, who was extremely helpful.
ARKADIUSZ 4 Mar 2025 5/5 17 years with Budget Travel
Brigid 6 Feb 2025 5/5 Very helpful staff Nicola was patient and helpful when changing accommodation. Hassle-free experience every time.
Carol Morrison 15 Feb 2025 5/5 Excellent service Staff were very nice and prices were very good. A great experience overall.
Evelyn Low 1 Jan 2025 5/5 Alison was great Extremely efficient and went out of her way to help with last-minute travel issues.
Ita Melia 4 Dec 2024 5/5 Andrew Buckley was a great help Cheerful, informative, and secured a great deal just before closing time.
Laura Curtin 1 Dec 2024 5/5 Easy to use website Nice layout, great variety and options.
Margaret Moore 5 Nov 2024 4/5 Friendly and helpful staff Everything delivered as promised.
Jenny Barnett 1 Nov 2024 5/5 Booked a family holiday last year Great experience and fantastic help from Ella.
Alison McManus 12 Sep 2024 5/5 Girls Trip Benidorm trip was perfect. Neasa was a dream to deal with and everything was seamless.